What has changed used car buying

1. Strict state “lemon laws”

2. Better transferable manufacturer warranties

3. Internet access to reliable vehicle data from services like CarFax.

 

 

 

Selectcar.com is an expert in working with dealers to get factory defects repaired at little or no cost. As you can see from the types of cars SelectCar has sold we have worked with all major Dealers, import and domestic. We are warranty experts.

 

SelectCar as a high-end independent used car dealership got factory defects repaired under factory warranty. Before SelectCar put any car on the lot, the car was sent to a franchise Dealer repair facility and got all factory defects fixed.

 

Why new car dealers like extra warranty work

Franchise dealers service departments are run as separate profit centers. The franchise dealer sends the warranty bill for SelectCar’s vehicles to the manufacturer.  Because we provide many dealer service departments with a steady flow of billable jobs, our dealer service partners usually were happy to have SelectCar as a customer. There were exceptions with certian makes and models. If you buy a used car still covered by a factory warranty, your local dealer may not provide you this same level of warranty service.

 

Make sure you officially transfer any new car warranty

When you buy a pre-owned vehicle, it’s important the warranty is transferred into your name. Sometimes there is a fee, which must be paid by the customer directly to the manufacturer to transfer the warranty. As a courtesy, the seller of the used car should provide the information to complete the warranty transfer and pay the fee.

 

SelectCar understands warranties because we depended on them and we sold extended warranties

Many used car buyers do not completely understand their warranty; especially the differences in basic, drive train, federal emission and corrosion.

In our new fee system we are prepared to discuss in detail any potential future repairs and to determine whether these repairs would be covered by the factory warranty for any specific used vehicle you are considering.

All cars need periodic maintenance, and this is not covered by most warranties. However often an emissions warranty is shorter than a basic factory warranty.  Additionally, we know which vehicles really mean it when they promise “bumper to bumper” coverage.

 

We can help any used car customer understand the process specifically how dealers verify warranty eligibility especially the start and end dates.

Whether your warranty is for 3 years /36,000 miles or 4 years and 50,000 miles it is the event that happens first, the length of time or the mileage which ends your warranty.  When you buy a pre-owned car you are buying the remainder of the factory warranty. It’s important that you know the exact month your 36 or 48 months are up.

Dealers determine this month by running the vehicle’s VIN through their factory communications computer.  Although digit 10 of the VIN gives the vehicle’s model year (y= 2000, x = 1999) the “in-service” month is kept in the factory database. This is the month when the warranty clock is started.

 

We help prospective used car buyer understand any "Special Factory Policies" with regard to their vehicle.

SelectCar is a pre-owned buying expert. We know how to check the VIN's of all cars to see if any campaigns are open on any of the vehicles we sell. This is different from a CarFAX  We review all vehicles for factory campaigns, special policies, or secret warranties.  Manufacturers set aside funds for dealer repairs that are available "no charge for recurrent problems. These are only available for specific vehicles as Special Factory Policies "

 

What if you forget or can’t get your car to franchise dealer for a warranty repair?

As a used car buyer you do NOT want to find out that repair work you paid for at an independent repair facility would have been covered by your warranty if the repair were performed at a franchised facility.  If this has ever happened to you you know how you feel. We are experts in being reimbursed. We know the procedure. We can teach you how to make sure you have the right receipts and how to present them to the right person at a dealer or at the factory.  In most instances dealers have the ability to reimburse the customer at factory labor rates.

 

SelectCar is also an expert in extended warranties.

We sold many brands of extended warranties. We can explain the exact coverage the dealer is trying to sell you in an extended warranty. We can help you with an objective “risk- reward” calculations. Sometimes extended warraties are not worth it, they are a high margin dealer add on