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What has changed used
car buying
1.
Strict state “lemon laws”
2.
Better transferable manufacturer warranties
3. Internet access to reliable vehicle data from services like CarFax.
Selectcar.com is an expert in working with dealers to get
factory defects repaired at little or no cost. As you can see from the types of cars SelectCar has sold we have worked with all major Dealers, import and domestic. We are warranty experts.
SelectCar as a high-end independent used car dealership got factory
defects repaired under factory warranty. Before SelectCar put any car on the lot, the car was sent to a franchise Dealer repair facility and got all factory defects fixed.
Franchise dealers
service departments are run as separate profit centers. The franchise dealer
sends the warranty bill for SelectCar’s vehicles to the manufacturer. Because we provide many dealer service
departments with a steady flow of billable jobs, our dealer service partners
usually were happy to have SelectCar as a customer. There were exceptions with certian makes and models. If you buy a used car still covered by a factory warranty, your local dealer may not provide you this same level of warranty service.
When you buy a pre-owned vehicle, it’s important the warranty is transferred into your name. Sometimes there is a fee, which must be paid by the customer directly to the manufacturer to transfer the warranty. As a courtesy, the seller of the used car should provide the information to complete the warranty transfer and pay the fee.
Many used car buyers do not completely understand their warranty; especially the differences
in basic, drive train, federal emission and corrosion.
In our new fee system we are prepared to
discuss in detail any potential future repairs and to determine whether these
repairs would be covered by the factory warranty for any specific used vehicle you are considering.
All cars need
periodic maintenance, and this is not covered by most warranties. However often
an emissions warranty is shorter than a basic factory warranty. Additionally, we know which vehicles really
mean it when they promise “bumper to bumper” coverage.
We can help any used car customer understand the process specifically how dealers verify warranty eligibility especially the
start and end dates. Whether your
warranty is for 3 years /36,000 miles or 4 years and 50,000 miles it is the
event that happens first, the length of time or the mileage which ends your
warranty. When you buy a pre-owned car
you are buying the remainder of the factory warranty. It’s important that you know the exact month your 36 or 48 months are up. Dealers determine
this month by running the vehicle’s VIN through their factory communications
computer. Although digit 10 of the VIN
gives the vehicle’s model year (y= 2000, x = 1999) the “in-service” month is kept
in the factory database. This is the month when the warranty clock is started. We help prospective used car buyer understand any "Special Factory
Policies" with regard to their vehicle. SelectCar is a
pre-owned buying expert. We know how to check the VIN's of all cars to see if any
campaigns are open on any of the vehicles we sell. This is different from a CarFAX We review all vehicles for factory campaigns, special policies,
or secret warranties. Manufacturers set
aside funds for dealer repairs that are available "no charge for recurrent
problems. These are only available for specific vehicles as Special Factory
Policies " What if you forget or can’t get your car to franchise
dealer for a warranty repair? As a used car buyer you do NOT want to find out that repair work you paid for at an
independent repair facility would have been covered by your warranty if the
repair were performed at a franchised facility. If this has ever happened to you you know how you feel. We are experts in being reimbursed. We know the procedure.
We can teach you how to make sure you have the right receipts and how to present them to the right person at a dealer or
at the factory. In most instances
dealers have the ability to reimburse the customer at factory labor rates. SelectCar is also an expert in extended warranties. We sold many brands of extended
warranties. We can explain the
exact coverage the dealer is trying to sell you in an extended warranty. We can help you with an objective “risk-
reward” calculations. Sometimes extended warraties are not worth it, they are a high margin dealer add on